If you’re considering purchasing a domain through Hover, I’d urge you to think twice. My recent experience was nothing short of disappointing. I found what seemed to be the perfect domain name, went through the payment process, and was charged, only to be met with a locked account. Worse, the domain name I thought I’d secured remained available for anyone else to register, but my account was charged all the same.
Upon realizing the issue, I immediately attempted to reach out to Hover’s support team for help. However, any attempts at communication—whether through email or their official channels—were frustratingly unresponsive. It felt as though there was simply no way to resolve the issue or recover the funds I’d spent. The lack of transparency and accountability in the customer service experience only added to the frustration, leaving me feeling that my concerns weren’t taken seriously.
Beyond the inconvenience, there’s a deeper issue with how Hover handles transactions and customer relations. My credit card was billed for a domain I couldn’t access, and there was no clear process for requesting a refund or even understanding what went wrong. This entire experience has raised questions about the reliability of the service and its commitment to customer satisfaction.
In short, if you’re looking to avoid unnecessary stress and potentially lost money, I’d suggest looking elsewhere. Domain registration should be straightforward, but my experience with Hover has left me with doubts about their service. Proceed with caution, as this is a risk you may not want to take.